Please be informed that as from the 6th of December the Dutch Customs will no longer be fulltime present on the Quay of Hoek van Holland.
They will be available during certain periods of the day in Hoek van Holland.

The above could lead to waiting times for the stamping of documents such as ATA carnets, TIR carnets and Army NATO forms.

If you could not be present during the opening hours,  you will have the possibility to contact Dutch Customs by phone. 

You can make an appointment with Customs to stamp the required document (they will handle this document at the port). You can reach Customs by dialing +31 88 1534 850.

The 3rd option is to make use of the Customs Location at the Reeweg in Rotterdam. This is, however, meant for stamping EXPORT documents only.

Opening hours from 06.00h till 23.00h and no appointment needed.

The address is:      
Reeweg 16
3088 KA  Rotterdam
Phone +31 88 151 51 00

Stena Line